Customer Stories

Seasonal Business Demands Require An Agile Delivery Partner

Seve is the state manager for Chrisco hampers Australia. Chrisco hire refrigerated containers from 1300SPAREBOX seasonally to support their Christmas trade. The company hires specialised 40ft food grade refrigerated containers to store the contents for their hampers. They have been a customer for four years.

I will always contact 1300SPAREBOX before any other supplier

We plan well in advance and work to drop dead dates for having containers on site in different regions. I’m confident that I’ll get what I want, when I want it.

What they commit to, 1300SPAREBOX always deliver

Nothing is too hard for them. Whatever I need in relation to reefers, the team at 1300SPAREBOX are always able to sort something out for me when I need it. They can source what I need when other suppliers can’t so if they don’t have it, then no one will! And although it’s as much about service as it is cost, it helps that 1300SPAREBOX rates are very competitive.

“1300SPAREBOX are very good at what they do. I’m confident that I’ll get what I want, when I want it.”

1300SPAREBOX know our business and are very proactive

Our businesses are complementary and we work well together. They know I’ll be busy over Christmas but also want to be kept up to date. They notify me to let me know how everything is tracking so I’m aware of what’s happening. I just can’t fault them. They know what we need and then provide it.

I’ve found a partner who is reliable and quick

1300SPAREBOX is constantly buying containers which means they have stock on hand so they can commit to providing me with multiple containers at the drop of a hat. The support staff in the office are good with troubleshooting and helping answer questions about the freezer containers. I’ve personally checked out their operation. I’ve visited the yard and met the maintenance and repair crew so I know there’s quality control and a great support system. It gives me confidence to know I’m getting good quality reefers.

“I always get follow up phone calls to let me know exactly what’s going on. The communication is just great”
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